Knowledge base

Figure box condition proof pack-out

A repeatable pack-out process for grading collectible figure boxes, applying the right protection method, and capturing proof before dispatch.

Trigger scenarios

A figure order includes a collector-sensitive box where corner dents, seal marks, or protector pressure can trigger complaints
The team needs proof that the box grade and packing method were verified before the parcel left the warehouse

1. Grade the exposed figure box before protection

Inspect the four corners, window panel, seal line, and any presentation surfaces before adding wrap or a protector so the starting condition is explicit.

Evidence required: Pre-pack box grade
Evidence required: Corner inspection note
Evidence required: Seal condition note

2. Apply the matched protection method without adding new pressure

Choose soft-wrap or rigid protector packing based on the box grade and transit risk, then verify the fit does not create fresh corner or window stress.

Evidence required: Selected packing method
Evidence required: Protector fit check
Evidence required: Void-fill confirmation

3. Capture proof before final seal and handoff

Record front, corner, and sealed-pack images so the warehouse can prove the dispatch condition and handoff state if a damage claim appears later.

Evidence required: Front proof image
Evidence required: Corner proof image
Evidence required: Sealed-pack handoff proof

Common mistakes

Wrapping the parcel before anyone records the original box condition
Using a rigid protector that adds edge pressure because the fit was never checked against the figure box