Knowledge base
Live commerce stream order handoff control
A repeatable workflow for stabilizing stream-close order handoffs, active wave tags, and warehouse intake timing before the first live-commerce release wave begins.
Trigger scenarios
- A live session is still generating paid orders while the warehouse must begin preparing the first release wave
- The team needs to stop a stream-end batch from arriving as one mixed queue with no stable first-wave boundary
1. Declare the stream handoff cutoff before the queue surges
Record the latest time new orders can still join the first warehouse release wave, the rule for later orders, and the owner who can freeze that boundary.
- Evidence required: Stream handoff cutoff timestamp
- Evidence required: Current-wave inclusion rule
- Evidence required: Named handoff owner
2. Keep continuous wave tags active during the session
Tag orders into the current or next release wave while the session is still live so the warehouse does not need to reconstruct the queue boundary after stream close.
- Evidence required: Current-wave order tag list
- Evidence required: Next-wave order tag list
- Evidence required: Wave-tag update note
3. Publish the warehouse release note and first handoff package together
Confirm the first intake batch, capture the warehouse target time, and document the next-wave boundary before the current handoff starts moving.
- Evidence required: Warehouse release note
- Evidence required: First intake target time
- Evidence required: Next-wave boundary note
Common mistakes
- Waiting until the stream ends to separate the first warehouse wave from later paid orders
- Starting warehouse intake before the cutoff owner, release note, and next-wave boundary are published together
Audience
Live-commerce operations, warehouse, and dispatch teams coordinating stream-to-warehouse order handoffs